Frequently Asked Questions
Everything you need to know about your Craft Club experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually arriving within 10-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start a request.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
At Craft Club, we prioritize ethical production. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize environmental impact.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we have a 1-hour window for any changes or cancellations. Please contact our support team immediately via live chat for assistance.